29 Apr'24
30 Apr'24
1 room, 2 guests
Garden Hotel
Colaba, Maharashtra | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹5,286
₹4,652
/ night + ₹634 tax
Garden Hotel
3-star Hotel · Colaba, Mumbai
3.3
30+ ratings
Convenient ·
Comfortable ·
Friendly Staff
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Air conditioning
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Doctor on call available
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
About property
See all 66 photos
₹4,652
+ ₹634 tax
/ night
₹5,286
12% off
No cost EMI from ₹1,762
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.3
30+ ratings
5
10
4
8
3
9
2
1
1
6
3.9
5.0
1.0
3.0
3.8
AI generated summary from recent guest reviews
Location
3.5
Travelers appreciate the hotel's location in Colaba, as it is close to shopping areas and restaurants. They also mention that it is within walking distance to the iconic Gateway of India. The overall safety and vibe of the hotel's location are also praised by guests.
Nearby Attractions
Convenient Location
Service
2.4
The staff at the hotel is generally welcoming and courteous, although there have been a few instances of rude behavior and lack of promptness. Travelers have mixed reviews about the staff's knowledge and interactions. The check-in/check-out experience is average, with some guests mentioning long wait times. There are no specific mentions of 24*7 service or airport transfers. Overall, the service is decent but not exceptional.
Welcoming
Behaviour of Staff
Check-in/out service
Value For Money
2.5
Guests generally found the hotel to offer good value for money, especially in terms of its location. However, some guests felt that the overall cost, including room rates, dining costs, and additional charges, was overpriced. It is worth noting that the hotel's prime location was mentioned as a particularly good value aspect by many guests.
Value for Money
Reviews
Worst stay experience!
1/5
·
Safari48118112889 on Dec 01, 2023
Stayed here with my family for 2 days when we visited south Mumbai. Rate: 5k per night. Pros: Staying here made me appreciate: 1. How grateful I am to be still alive 2. How valuable the services that each service provider has done for us in the past stays at various locations and properties were. Cons: I can list n number of this 1. Rude attitude of the receptionist (Promised us that we would be given an early check-in before booking, and when we reached Mumbai from Cochin he said they couldn’t; took 30 mins to give access to wifi- had to call twice and wait and then later he said ‘Ma’am I’m in the middle of a work as I have to create an Id separately for the room, it will take time’ and finally at least gave the access to the common wifi there) 2. Tedious check-in process 3. Took around 45 minutes to 1 hour to get an iron box when we requested for one. 4. On the second day of our stay, we literally had a ‘blast’! The AC caught fire! See images!! We went to explore the city at around 9:30 am after having breakfast and came back at 11:45 pm to this view!!! After the incident: 1. They did not even *apologise* and above that, 3 of their receptionists tried to put the BLAME ON US. Asked us : -why did you not give the room keys at the reception while going out? (They had not even mentioned any such thing when we checked in) -Why did you not turn off the AC? (In reality, in hotels the power would go off when you pull off the key/card from the wall slot and lock the room. NB: they also did not mention that in their hotel ac didn’t go off when we checked in) - Accused us that the AC was in super low temp(in reality it was 25 degrees) and the TV was on (in reality: was off, it was in standby mode) 2. Some of the staff were at least considerate to us after the incident happened; they cleaned 2 of our bags which were covered up with black ash. 3. They made another room ready by the time we reached back to the hotel that night. 4. We had to clean all our stuff for the next 3 hours: electronics including laptop and other valuables, had to dump a few clothes, socks, accessories and other personal belongings as they cannot be restored. Had to pack all the other belongings which were covered in black ash back home. Left Mumbai with a heavy heart- but still, Super grateful that the incident did not happen later that night when we were sleeping. I hope nobody goes through such an experience. Anywhere !
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Good hotel but can be better
4/5
·
jadeholidays on Oct 27, 2023
A Very good hotel but can be better. There is scope for improvement. The highlight of my stay was courteous Mr Singh who is managing the hotel. He is very pleasant in nature and made my day. A very jolly person. He has made our stay memorable. The rooms were clean but the mattress was a little smelly smelling of moss. The washroom for senior citizens is difficult to use as you have to climb into a tub to have a bath. There was no creamer in the room to have your tea or coffee and the intercom was not working. Rest was all fine
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A Basic Hotel
3/5
·
Vineet012 on Sep 21, 2023
We stayed at Hotel Garden at the end of our tour of India. It is about 1 hour away from the international airport. The hotel is located in a great area and is near shopping areas and restaurants. The Gateway to India is also walking distance. The hotel itself is very simple but the rooms are neat and beds are very comfortable. We had some issues with the bathroom as the toilet was clogged and the hot water was limited. The morning breakfast is served at the neighboring hotel and is very simple. Overall, a very basic hotel which is balanced out by easy access to shops/restaurants.
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Staff demanding tips
1/5
·
austin d on Aug 09, 2023
The staff were constantly after tips. When we checked into the room about five staff came into the room with two suitcases all expecting a tip. Worse still, when we were leaving they were physically obstructing us from getting into a cab demanding tips. We did tip at times while we were there
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Excellent hotel.
5/5
·
NAGESHKUMAR2016 on Feb 18, 2023
The hotel is located at prime area of colaba.The hotel has large and well maintained rooms. Staff is very courteous and decent. At reception desk Mr. Rajesh and Mr. Girish are very helpful and cooperative. Breakfast is arranged at next hotel and is awesome with lot of variety. Highly recommended. Regards. Nagesh kumar and family.
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Location
Colaba, Mumbai, Maharashtra, 400001
Rooms available
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Standard Room
Room Only
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,652
+ ₹634 tax
/ night
₹5,286
12% off
No cost EMI from ₹1,762
Standard Room
Room with Breakfast
Breakfast
Cancellation policy
Cancellation charges apply
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 2 other inclusions
₹5,279
+ ₹720 tax
/ night
₹5,999
12% off
No cost EMI from ₹2,000
Similar hotels in Mumbai
3/5
How guests rated this hotel
4.5
Location
3
Rooms
3
Service
3
Value
3
Hygiene
₹5,525
+ ₹780 tax
/ night
₹6,500
13% off
Price breakup
1 room x 1 night
₹6,500
Coupon discount
-₹975
Price after discount
₹5,525
+ ₹780 tax
2.5/5
How guests rated this hotel
4.5
Location
2.5
Rooms
2.5
Service
2.5
Value
2.5
Hygiene
₹4,100
+ ₹600 tax
/ night
₹5,000
16% off
Price breakup
1 room x 1 night
₹5,000
Coupon discount
-₹900
Price after discount
₹4,100
+ ₹600 tax
₹2,854
+ ₹361 tax
/ night
₹4,720
37% off
Price breakup
1 room x 1 night
₹4,720
Coupon discount
-₹150
Property discount
-₹1,716
Price after discount
₹2,854
+ ₹361 tax
3.5/5
How guests rated this hotel
4.5
Location
3.5
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹5,088
+ ₹718 tax
/ night
₹7,300
28% off
Price breakup
1 room x 1 night
₹7,300
Coupon discount
-₹898
Property discount
-₹1,314
Price after discount
₹5,088
+ ₹718 tax